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Fend Off Unexpected Repair
CipherLab manufactures rugged mobile computers and devices. If accidents happen, our warranty covers skilled repairs with no hidden cost, whether from spills, falls, animal damages, or wear and tear. Your device will be restored as good as new, ready to contribute to your business operations again.

Flexible Service Options
The CipherLab Service AdvantageTM offers a variety of warranty options. Customers can choose from our Standard, Extended, Essential and Premium Warranties for up to 5-year protection. Each plan varies in length of coverage and assurance categories. Extensions can be purchased if required.

Online RMA Service
Customers experience a hassle-free RMA process through the CipherLab online returns platform. Warranty participants can log in to the site from any location to open and manage a claim. CipherLab representatives are eager to assist and will address your concerns as quickly as possible.

Fast Turnaround Time
Depending on your warranty plan, our technicians will have your device fixed and shipped back within 2-7 days. In this brief period, electronics are tested and restored thoroughly yet swiftly.

Value-added Maintenance
When CipherLab specialists repair your device, they enhance both the hardware and software. They'll install complimentary security and Android OS updates* for smoother performance, increased security, and upgraded features upon return. These improvements ensure your CipherLab device stays competitive, providing a solid return on yourinvestment.

Device Commissioning
Upon return, the original operating system, business applications and software remain unless specified during RMA filing. Exceptional commissioning incurs a service charge. Without setting up commissioning, your IT or a third-party company would need to reinstall your preferences. Save time and effort with this added feature.