Service Description • Multiple years of seamless coverage at a one-time cost • Depot repair with 3-day in-house turnaround time • Covers: – Normal wear and tear – Internal and external components damaged through accidental breakage – Select accessories that ship together with the product • Visibility OneCare (formally Dashboard) • Automatic application of engineering changes • Full access to technical support resources • Rights to download and use software releases and supporting documentation
Time of Purchase Up front with the hardware (prepaid) or within 30 days thereafter
OneCare, Select, Purchased within 30 days of Printer, Advanced Exchange (select countries only), QLn220/QLn320/QLn420, 3 Years, Comprehensive w Battery Refresh (Applicable countries only)