Providing High Visibility and Availability Across Your Zebra SolutionWith Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.
If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.
And our experts speak your language — with 17 languages, we're ready to support associates in just about every corner of the world.
Essential This foundational service offers comprehensive coverage that includes:
- Technical support available during your local business hours.
- 3-day turnaround time on repairs.
- Device Diagnostics Service: This feature allows you to detect WLAN connectivity, memory and battery issues on mobile computers to help you triage problems.
- Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract.
Specifications
Features
| Compatibility | GK420 HC |
| License quantity | 1 license(s) |
| Next Business Day (NBD) | Yes |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Product type | Service & maintenance |
| Service time (hours x days) | 24x7 |
| Service type | Next Business Day |
| Type | On-site |
| Web support | Yes |
Vendor information