Get simple, highly secure, and cost-effective voice communications for small to large businesses with the Cisco IP Phone 7861. The 7861 is an ideal endpoint to meet the active communications needs of managers and administrative staff. It offers deployment flexibility, with choice of Cisco on-premises, hosted, Webex Calling, and third-party call control offer flexible deployment options.
Simplified, Improved Collaboration Experiences
- Sixteen line and programmable keys offers quick access to features and staff - High-resolution, graphical, grayscale display for easier viewing - Dedicated fixed keys for more efficient communications - Built-in speakerphone enables hands-free communication - Wideband audio enhances clarity when using a handset, speaker or a headset
Easy, Cost-Effective Administration
- Flexible deployment options include Cisco on-premises, hosted, and Webex Calling - Cisco Expressway enables remote workers single sign-on access without a VPN client - Power over Ethernet (PoE) Class 1 and Cisco EnergyWise to help reduce energy costs - Integrated IEEE 10/100 switch to cut installation costs - Cisco Webex Phone OS consolidates administration with common software to both the IP Phone 7800 Series and IP Phone 8800 Series
The phone offers an easy-to-use interface and provides a traditional telephony-like user experience
The handset is a standard wideband-capable audio handset (connects through an RJ-9 port) for the IP Phone 7821, 7841 and 7861
The analog headset jack is a standard wideband-capable RJ-9 audio port for the IP Phone 7821, 7841, and 7861
The phone supports backlit indicators for the audio path keys (handset, headset and speakerphone), select key, line keys, and message waiting
A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer
Full-duplex speakerphone allows gives you flexibility in placing and receiving calls. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used
The display is easy to view and the buttons and keys are easy to use. The two-position foot stand supports viewing angles of 30 degrees and 45 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone
The phone can be installed on a wall using optional wall-mount kit (available separately)
The phone supports IEEE 802.3af PoE (Class 1); power consumption does not exceed 3.84 watts
Specifications
Audio
Microphone mute
Yes
Speakerphone
Yes
Voice codecs
G.711a/G.711u/G.722/G.729A/iLBC
Camera
Front camera
No
Certificates
Compliance industry standards
IEEE 802.3 Ethernet, IEEE 802.3af, 802.3at/TIA 810, TIA 920
Safety
UL 60950 Second Edition, CAN/CSA-C22.2 No. 60950 Second Edition, EN 60950 Second Edition (incl. A11 & A12), IEC 60950 Second Edition (incl. A11 & A12), AS/NZS 60950, GB4943
Design
Case material
Polycarbonate
Handset type
Wired handset
Mounting
Desk/Wall
Product colour
Charcoal
Product type
IP Phone
Display
Backlight colour
White
Backlight display
Yes
Display diagonal
3.5 "
Display number of colours
Monochrome
Display resolution
396 x 162 pixels
Touchscreen
No
Management features
Volume control
Digital
Network
Bluetooth
No
DHCP client
Yes
Ethernet LAN
Yes
Ethernet LAN data rates
10/100 Mbit/s
Ethernet LAN interface type
Fast Ethernet
Networking standards
IEEE 802.3/IEEE 802.3af
Quality of Service (QoS) support
Yes
Security algorithms
128-bit AES/256-bit AES/802.1x RADIUS
Supported network protocols
SIP, SRTP, TLS
Wi-Fi
No
Operational conditions
Operating relative humidity (H-H)
10 - 90 %
Operating temperature (T-T)
0 - 40 °C
Phone features
Answering machine
Yes
Call forwarding
Yes
Call history
Yes
Call hold
Yes
Call park
Yes
Call pick up
Yes
Call return
Yes
Call transfer
Yes
Call waiting
Yes
Caller ID
Yes
Conference call
Yes
Do not disturb function
Yes
Intercom
Yes
Lines quantity
16 lines
Redialing
Yes
Speed dialling
Yes
Ports & interfaces
DC-in jack
Yes
Ethernet LAN (RJ-45) ports
2
RJ-9 ports quantity
1
Power
Power over Ethernet (PoE)
Yes
Vendor information
Brand Name
Cisco
Warranty
1
Product Details
2026-01-26
New
Data sheet
Speakerphone
Yes
Backlight color
White
DHCP client
Yes
Safety
UL 60950 Second Edition, CAN/CSA-C22.2 No. 60950 Second Edition, EN 60950 Second Edition (incl. A11 & A12), IEC 60950 Second Edition (incl. A11 & A12), AS/NZS 60950, GB4943
Conference call
Yes
Call hold
Yes
Call waiting
Yes
Redialing
Yes
Ethernet-LAN-Datenraten
10/100 Mbit/s
Netzwerkstandards
IEEE 802.3/IEEE 802.3af
Stromversorgung über Ethernet (PoE)
Yes
Anzahl der Farben anzeigen
Monochrome
Ethernet-LAN-Anschlüsse (RJ-45)
2
Produktart
IP Phone
Quality of Service (QoS)-Unterstützung
Yes
DC-Eingangsbuchse
Yes
Display mit Hintergrundbeleuchtung
Yes
Bluetooth
No
Wi-Fi
No
Sprachcodecs
G.711a/G.711u/G.722/G.729A/iLBC
Ethernet-LAN
Yes
Unterstützte Netzwerkprotokolle
SIP, SRTP, TLS
Sicherheitsalgorithmen
128-bit AES/256-bit AES/802.1x RADIUS
Montage
Desk/Wall
Berührungssensitiver Bildschirm
No
Bildschirmauflösung
396 x 162 Pixel
Diagonale anzeigen
3.5 "
Gehäusematerial
Polycarbonate
Brand Name
Cisco
Warranty
1
Betriebstemperatur (TT)
0 - 40 °C
Relative Luftfeuchtigkeit im Betrieb (HH)
10 - 90 %
Produktfarbe
Charcoal
Lautstärkeregelung
Digital
Mobilteiltyp
Wired handset
Antwortmaschine
Yes
Vordere Kamera
No
Ethernet-LAN-Schnittstellentyp
Fast Ethernet
Anruf parken
Yes
Anruferidentifikation
Yes
Anrufübernahme
Yes
Anrufweiterleitung
Yes
Anzahl Zeilen
16 Zeilen
Funktion nicht stören
Yes
Gegensprechanlage
Yes
Kurzwahl
Yes
Anzahl der RJ-9-Anschlüsse
1
Mikrofon stumm
Yes
Einhaltung von Industriestandards
IEEE 802.3 Ethernet, IEEE 802.3af, 802.3at/TIA 810, TIA 920